We deliver throughout the UAE and may occasionally use third-party delivery services based on the item ordered.
Delivery Rates:
- Rates vary by product category and are displayed at checkout, ranging from AED 25 to AED 350.
Delivery Timeframes:
- Made-to-order furniture: Up to 3 weeks
- Ready-made home decor: 5-7 days
- Specific timeframes are provided within each product section.
Unforeseen Delays:
- We are not responsible for delays due to unforeseen circumstances such as natural disasters or government regulations.
Scheduling:
- We will contact you at least one day in advance to schedule delivery and agree on a 3-hour delivery window, including installation.
Customer Responsibilities:
- Ensure necessary permits or approvals for delivery.
- Verify that the delivery space and access (doors, lifts) are adequate for the product.
- If the delivery team needs to carry the product up any staircases, please inform us in advance. Additional charges may apply, and some items may not fit through the staircase due to their size.
Restrictions:
- Lamac Living does not provide services or products to OFAC-sanctioned countries, in compliance with UAE law.
Payment:
- Order confirmation and payment details will be emailed to your registered address.
- Multiple transactions may result in multiple postings on your card statement.