At Lamac, we are committed to ensuring a smooth and seamless delivery experience across the UAE. Whether you’re ordering a bespoke furniture piece or a ready-made décor item, we handle each order with care and precision.
Delivery Coverage
We deliver throughout the United Arab Emirates. Depending on your order, we may occasionally partner with trusted third-party logistics providers to ensure timely delivery.
Delivery Charges
Delivery rates vary based on the product category and are clearly displayed during checkout.
- Delivery Charges Range: AED 25 to AED 350
Delivery Timeframes
- Made-to-Order Furniture: Delivered within up to 3 weeks
- Ready-Made Home Décor: Delivered within 5–7 business days
Specific delivery timelines are mentioned on each product page for better clarity.
Unforeseen Delays
While we strive to meet all committed delivery timelines, we are not liable for delays caused by:
- Natural disasters
- Government regulations
- Other unforeseen circumstances beyond our control
Delivery Scheduling
To ensure convenience:
- Our team will contact you at least one day in advance to confirm delivery.
- A 3-hour delivery window will be agreed upon.
- Installation services are included, where applicable.
Customer Responsibilities
To facilitate smooth delivery, we request your assistance with the following:
- Permits/Approvals: Please secure any necessary permissions from your building or community for delivery and installation.
- Access Verification: Ensure that the delivery area (doors, corridors, elevators, etc.) can accommodate the product dimensions.
- Staircase Access: If items need to be carried via stairs, kindly inform us in advance. Additional charges may apply. Please note, some large items may not fit through staircases depending on size and layout.
Delivery Restrictions
In compliance with UAE laws, Lamac does not offer products or services to any OFAC-sanctioned countries.
Payment & Order Confirmation
- A detailed order confirmation and payment receipt will be sent to your registered email address.
- In cases of multiple transactions, you may see multiple postings on your bank card statement.